Privacy Policy

Last updated: 12 November 2026

This Privacy Policy describes how Better with Claude ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website (the "Site") or purchase any of our digital products (the "Service"). By using the Site or making a purchase, you agree to the practices described below.

1. Information we collect

1.1 Information you provide. When you start a purchase, our checkout form and our payment processor (Razorpay) collect:

• Your name (optional)
• Email address
• Phone number (mobile)
• Billing address (if required by your card issuer)
• Payment instrument details (card number, UPI ID, netbanking credentials, or wallet) — processed by Razorpay; we never see or store these

The email address and phone number you type into our checkout form are saved with your order as soon as you press "Pay now", including when the payment is not completed. Razorpay also gives us the details of each order so we can fulfill it: your name, email, phone, the product, the order amount, the Razorpay order ID, and the payment ID.

1.2 Information collected automatically. When you browse the Site we may collect:

• Your IP address and approximate geographic location (used to show prices in your currency)
• Browser type, operating system, device type, screen size
• Pages visited, time spent, referring URL
• Which advertisement or link brought you to the Site (campaign and ad identifiers in the page address)
• Cookies and similar tracking technologies (see Section 6)

1.3 Information from third parties. If you contact us via email or social media, we receive whatever information you choose to send.

2. How we use your information

We use the information we collect only for the following purposes:

• To process your payment and deliver the digital product you purchased
• To send you your download link, setup instructions, and any future updates to the product
• To respond to your customer support requests (questions, technical issues, refund requests)
• To send transactional emails (order confirmations, refund receipts, security alerts)
• To remind you about an unfinished order: if you start a checkout and do not complete payment, we may send you one reminder by email and one by WhatsApp, about an hour later, with a link back to the product page
• To measure which of our advertisements lead to purchases and to show our ads to relevant audiences (see Section 6)
• To detect, prevent, and investigate fraud or abuse of the Site
• To comply with applicable Indian law (including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023)

We may occasionally email or message past customers about updates to a product they bought or about a new product. Every such message tells you how to stop them, and you can opt out at any time by replying "stop" or by emailing us. We do not sell, rent, or trade your personal information to any third party.

3. How we share your information

We share your information only with the following categories of recipients, and only to the extent necessary:

• Payment processor: Razorpay Software Private Limited (PCI-DSS Level 1 certified) processes your payment. See Razorpay's privacy policy.
• Email delivery: Resend (Resend Inc., USA) sends transactional emails on our behalf. See Resend's privacy policy.
• Hosting and file delivery: Vercel Inc. (USA) hosts the Site and the files you download. See Vercel's privacy policy.
• Advertising and measurement: Meta Platforms (Facebook and Instagram) receives information about your visit and your purchase through the Meta Pixel in your browser and through a server-to-server connection (Conversions API). See Section 6 for exactly what is sent. See Meta's privacy policy.
• Analytics and advertising: Google (Google Analytics 4 and Google Ads) receives information about your visit and your purchase. See Google's privacy policy.
• WhatsApp messages: if we send you an order reminder on WhatsApp, your phone number and first name are sent to the WhatsApp Business Platform (Meta) to deliver it.
• Internal order alerts: when an order is paid, our own team receives an alert through Telegram that includes the order ID, product, amount, and your email address and phone number.
• Law enforcement: If required by a valid Indian legal order (court order, summons, or written demand from a government authority), we will disclose the minimum information legally required.

4. How long we keep your information

We retain your order records (name, email, phone, order ID, payment ID, amount) for a period of seven (7) yearsfrom the date of purchase, as required by the Indian Income Tax Act and GST regulations. After this period, we securely delete or anonymize the records.

Server logs containing IP addresses and request metadata are retained for ninety (90) days for security and debugging, then automatically deleted.

5. Where your information is stored

We do not run a customer database of our own. Your order record is held by Razorpay. The emails we send you are processed by Resend, the Site and its server logs are hosted by Vercel, and advertising and analytics data is processed by Meta and Google. Apart from Razorpay, these providers operate in the United States and other jurisdictions outside India. By providing your information, you consent to this cross-border transfer. We ensure that all such transfers comply with the Digital Personal Data Protection Act, 2023, and that recipients provide adequate data protection safeguards.

6. Cookies and tracking

The Site uses advertising and analytics tools from Meta and Google. They run on every page and set cookies in your browser:

• Meta Pixel (cookies such as _fbp and _fbc) records page views, when you view a product, when you start a checkout, and when you complete a purchase, including the product and the amount. After a purchase, your email address and phone number are passed to the Pixel, which hashes them (SHA-256) in your browser before sending them to Meta so the purchase can be matched to an ad.
• Meta Conversions API. When you start a checkout and when you complete a purchase, our server also sends that event directly to Meta with your email address and phone number in hashed (SHA-256) form, your IP address, your browser type, and the Meta cookie values above.
• Google Analytics 4 and Google Ads (cookies such as _ga) record page views and completed purchases, including the product, amount, and order ID.
• Ad attribution. The campaign and ad identifiers in the address you arrived from are kept in your browser for the length of your visit and saved with your order, so we know which ad led to it.
• Checkout. Razorpay may set its own cookies when its payment window opens.

We do not use fingerprinting technologies. You can block or delete cookies in your browser settings, switch off ad personalisation in your Meta and Google account settings, or use a browser extension that blocks these tools; the Site and checkout will still work. To ask us what we hold about you or to have it deleted, see Section 7.

7. Your rights

Under the Digital Personal Data Protection Act, 2023, and other applicable laws, you have the following rights regarding your personal information:

• Right of access: request a copy of the personal data we hold about you
• Right of correction: ask us to fix inaccurate or incomplete data
• Right of erasure: ask us to delete your data (subject to our retention obligations above)
• Right to withdraw consent: withdraw any consent you previously gave for non-essential processing
• Right to lodge a grievance: contact the Data Protection Board of India if you believe we have violated your rights

To exercise any of these rights, email betterwithclaude@gmail.com. We respond to all verified requests within thirty (30) days.

8. Security

We use industry-standard technical and organizational measures to protect your information: HTTPS/TLS encryption for all traffic, no storage of payment instrument data, signed payment verification, principle-of-least-privilege access for operational accounts, and secure password practices.

Despite these measures, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we will notify you and the appropriate authorities of any data breach without undue delay, as required by law.

9. Children's privacy

Better with Claude is intended for adults. We do not knowingly collect information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

10. Third-party links

The Site may contain links to third-party websites (e.g., Anthropic, Razorpay, Resend). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any information.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Material changes will be notified by email to active customers and posted prominently on the Site.

12. Grievance Officer

In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology (Intermediary Guidelines) Rules, you may direct any complaint about how we handle your personal information to our Grievance Officer:

Email: betterwithclaude@gmail.com
Response time: grievances acknowledged within 24 hours and resolved within 15 days of receipt

13. Contact

Questions about this policy? Email betterwithclaude@gmail.com.